Alphasports
Help Desk
How To Order
Attention All International Customers!
Don't Take Chances with Others!
Compare our commitment to the international market
to that of almost every other seller on the internet! Most don't
even seem to want your business. Don't let their lack of interest
or experience cost you time and money!
At amossport.com, we're dedicated to giving you all the information
you need to place your order no matter where you are in the world!
After you select a product to order, our website will provide you
with the name of the delivery service and the total shipping charges
to your country BEFORE you place your order!
Placing Your First Order
Placing an order at amossport.com is easy. There's
no need to create an account first. You will have done that once
you've placed your first order on line. amossport.com also accepts
phone orders as well as fax orders.
Finding Products
You can find items either by using the keyword search
boxes located on nearly every page of our store or by browsing lists
and more detailed product-specific searches in the left side navigation
bar of each department. Our Home Page also allows you to browse
the entire store by Brand as well as quickly accessing specific
product categories available within each department. When you find
an item that interests you, click the title or name of the item
to see its product information page. Here you will find more information
about the item, including an availability estimate of how long it
will take before the item will be ready to ship out.
Add Items to your Shopping Bag
If you want to purchase a product, click the
"Add to Bag" button located on the lower-left side of
the product information page. Use the "Continue shopping"
button to keep searching or browsing until your shopping bag contains
all of the items you want to order. You can access the contents
of your Shopping Bag at any time by clicking the Shopping Bag icon
at the top of every page of our store.
Keep in mind that your Shopping Bag isn't permanent. If you put
things in your bag and leave the site, your bag will be emptied
and the items will be put back on the shelves within the following
30 days.
Checking Out
Before checking out, take a moment to review
all of the items you've placed in your Shopping Bag. If you decide
that you don't want to purchase a particular item right away, click
the "remove" link next to the title. When you're ready
to place an order for everything in the Shopping Bag, select your
Shipping Destination and Shipping Method and click on UPDATE to
show your shipping costs. Then click on the "Checkout"
button. You will be taken to the first page of the order form.
Sign In
Enter your e-mail address, indicate that you are
a new customer, and click the "Sign in" button. (Keep
in mind that the e-mail address you provide here will be the only
e-mail address to which we can send information about subsequent
orders.) Do not fill in the password field. You will be asked to
provide a password for your account later in the process.
Provide a Shipping and Billing Address
Tell us where you would like to ship your order.
Please keep in mind you already specified the Country destination
from within your shopping bag so, the shipping address provided
must refer to the country you previously selected. Changing your
country of shipment will also affect your shipping charges.
If different from your shipping address, also provide your billing
address. Billing address is the exact address that appears on the
credit card statement for the card you are using to purchase. If
you are not using a credit card, this address will allow us to contact
you if there are any problems with your order.
Gift Wrap options
Let us know if any of the items you are purchasing
are to be gifts. If so, you'll be given a chance to add gift-wrapping
when available and add a gift note.
Provide a Password and a Method of Payment
amossport.com is proud to accept American
Express, Master Card, Visa, Discover, Money Orders, Checks, American
Express Travelers Checks, www.paypal.com, www.westernunion.com and
Wire Transfer, If you're paying with a credit card, enter the number
without spaces or dashes. Then associate a password with your account
so that when you come back to amossport.com in the future, you can
use the same shipping address and method of payment you provided
during this first order. Make sure you write your password down
somewhere so that you remember it the next time you place an order.
Review Your Order then Submit
Give a final review to your order before submitting
and check the accuracy of all the information you provided. You
can make any adjustment if necessary. When you are ready, click
the Submit Order button and wait a few seconds for the order confirmation
page. Once your order is placed, we will send you a confirmation
e-mail message. An additional e-mail message at the time of shipment.
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